How long will it take to receive my order?
This is dependent on how many orders are in the queue and also our performance schedules. All reeds are made to order and will usually be sent off within a few days but if the order is urgent please let us know and we will do our best get them to you as soon as possible.
Delivery Notice: Due to current delays with Australia Post some orders are taking up to 10 business to arrive. We advise to order well in advance at this time. Please contact us if you need express postage.
How much does postage cost?
In the paypal checkout, an amount of $5.00 will be added automatically to cover postage costs. If you require express post, please add the express post option as an item into your cart to your order.
What should I order if I used to get the former "beginner" or "intermediate" reeds?
Beginner reeds are now called the student soft reeds, Intermediate are now the student medium reeds.
What machines do you use in processing?
Pre-gouger: Reeds n' Stuff
Shaper: Reeds n' Stuff
Profiler: K. Ge (french template)